Is using a virtual assistant profitable?
Delegating tasks is an investment with a long-term rate of return. A large part of tasks could certainly be performed by our clients personally, but they are aware that delegating tasks is profitable for them in the long run. Especially since these are activities that they most often do not like to perform or believe that entrusting it to another person will result in new ideas. As a consequence, they carry out tasks that are important from the point of view of the company's development, and are not stuck in the "trifles" that are burdensome for them. Of course, it takes time to explain something, but it is a one-time operation. We recommend preparing procedures that will help in delegating tasks for the future and will be an investment for years.
How can a virtual assistant help me?
The role of a virtual assistant is to relieve you in broadly understood administrative tasks by transferring the dimension of the existing office to the remotely managed e-office zone, support in assistant activities necessary to carry out your business matters, but also a project activity that results from the development needs of your company.
What specific tasks can I entrust to a virtual assistant?
Virtual assistant is your personal support working remotely. Therefore, you can entrust it with each task after prior introduction, providing the necessary information or data. You can find examples of specific activities within the respective scopes
How is the support area determined?
We arrange an individual conversation with each client, which is a free consultation. During it, we will learn about your needs related to the delegation of tasks, adjusting the scope of support to specific needs. Establishing the main tasks allows us to start cooperation, which is dynamically expanded with new, additional tasks along with the client's expectations. Our support is based on flexibility and maintaining the idea of personal support, but in a remote dimension. Therefore, a virtual assistant with her duties follows the developments in your company, thus guaranteeing great comfort and readiness to quickly adapt.
Can I have a free consultation first?
Yes, we offer a free 30-minute consultation to every person interested in our offer, who would like to learn more about the idea of virtual assistant support. We offer a phone call or an online meeting on the selected communicator.
Do I have to sign a contract for the service?
Yes, we sign a contract for services due to the desire to ensure comfort in the discussed principles of cooperation, including the protection of personal data, confidentiality and transfer of copyrights.
Can I read the contract?
Getting acquainted with the contract template is possible after the first interview devoted to discussing your needs and adjusting our scope of support.
What subscriptions do you offer?
We offer three hourly subscriptions:
a) 5 hours
b) 10 hours
c) 20 hours.
Each package is valid for one month.
Do I always have to choose the same subscription?
No, it's up to you to decide which subscription is most optimal for you for the next month.
What if the subscription is over and there still are tasks to be done? Is the fee charged automatically?
Your assistant supervises the condition of your package being in constant contact with you. In a situation where the package expires and there are still tasks to be performed, she informs you about it, wanting to select the next package, thanks to which she will be able to complete the task.
How does the start of cooperation with a Virtual Assistant look like?
After signing the contract and paying for the selected package, you will be assigned a Virtual Assistant who will arrange a phone call or videoconference with you. During the conversation, you will determine the rules of cooperation, the scope of tasks you want to delegate to us, the method of communication and assigning tasks. e-mail confirmation of the established rules.
The time devoted to the organizational interview is not deducted from the package you purchased. We want to get to know you and your company as best as possible, because it will allow us to improve our cooperation and establish its rules.
Will I only work with one Virtual Assistant?
Yes, a specific assistant will be at your disposal to act as your personal support. Together with your assistant, you will discuss the tasks each time and she will be responsible for their diligent implementation. You will be in constant contact to maintain the most effective level of communication.
How will I communicate with my Virtual Assistant?
We offer contact by phone, e-mail, video or using a dedicated project management program. We individually determine the method of communication that is most appropriate to your preferences or a specific type of task.
What hours and days can I count on contact with the Virtual Assistant?
We are at your disposal from Monday to Friday, 9:00 a.m. to 5:00 p.m.